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Customer Service

Cases, service levels and a knowledge base for support teams

v1.1.0service
Latest version
v1.1.0
Last release
2026-10-26

About

Customer service for teams that support their customers: accounts and contacts, install base and contracts, cases with service levels and tasks, live case conversations, and a knowledge base. Customers can follow their own cases through a portal.

Release notes

What each release brings, newest first.

  1. v1.1.0

    latest2026-10-26

    Everything from the 1.0 updates in one release: customer accounts and contacts, products and service contracts, support cases with response targets, live conversations, a knowledge base, and a ready-made support portal customers can use on its own or inside your website.